Building unforgettable brands
Putting the senses at the heart of a truly authentic brand story to forge deeper emotional connections, every time.
Client
Exclusive Collection: Ansty Hall
Work
Audit. Immersion. Design. Embed.
Challenge
Tasked with bringing to life the newest addition to a prestigious luxury hotel collection, we were among the first invited on-site to reimagine the guest experience from the ground up. Embracing a sensory-led approach, we began with deep research, immersive workshops and creative concept development that unearthed a richly layered narrative. This foundation informed every detail of the experience, from interiors to the artwork, the menu design to the tableware, from the artwork to the guest communications. The result is a sensory world that guests feel deeply connected to.
What they say
“If everyone uses the same process, they get the same results. We want to be different, so we use BrandSensory, and I really enjoy the journey as much as the output.”
DANNY PECORELLI, MANAGING DIRECTOR
Client
Ridgeview; English Sparkling Wine Estate
Work
Audit. Design. Immersion.
Challenge
The UK’s number one English Sparkling Wine Vineyard were looking to build a new hospitality and tourism destination offering but needed help to clarify the proposition and vision for the design before breaking ground. Before the first stone was laid, we partnered with their team to help crystallise the concept through a collaborative, sensory strategy workshop which laid the foundation for the entire guest experience.
What they say
“BrandSensory helped me truly visualise what we were trying to achieve with our new venture. In exploring the offering from the inside out it helped to align all the stakeholders involved.”
TAMARA ROBERTS, CEO
Challenge
This collection of eight luxury country house hotels needed to celebrate the distinct personality of each property while creating a cohesive experience across the group. We defined a unifying yet flexible brand strategy - what became their ‘golden thread.’ Through immersive sensory workshops, in-depth stakeholder interviews and research, we developed individualised narratives and brand identities for each property, rooted in place, character and emotion.
The result was a suite of tailored brand bibles, each with its own BrandSensorium® - a sensory-led guide to storytelling and aesthetics. We supported this transformation with staff immersions, brand tracking, a refreshed website, renaming, and the production of cinematic, sensory-rich brand films and photography.
Client
Exclusive Collection
Work
Audit. Immersion. Design. Embed. Enhance. Review.
What they say
“The whole process has been truly eye-opening. Never before have I felt a clearer understanding of the brands in our business, how they are different yet the golden thread that ties them together. Our teams and agencies are so well equipped now to communicate consistently. It has literally affected everything we do.”
STEPHANIE HALL, GROUP DIRECTOR OF SALES & MARKETING
Challenge
With fifty years of heritage, this family-run Sussex Country Club had become a local institution. But behind the scenes, the owners feared their chance to evolve had quietly passed by. A refreshed tone of voice, personality, visual style and set of values gave the team a renewed sense of direction.
To embed the shift at every touchpoint, we created sensory-led toolkits: moodboards, narrative films, and copywritten guidelines. That inspired fresh thinking and change across interiors, uniforms, guest communications, materials, menus and more.
Client
Cottesmore Hotel, Golf & Country Club
Work
Audit. Immersion. Design. Embed.
What they say
“The impact BrandSensory have made on our business has been truly outstanding. Their expertise in brand positioning, messaging, and visual identity has helped us create a stronger, more cohesive image that resonates with our guests, and elevated our presence both online and offline. Their ability to blend creativity with strategic, commercial insight has been invaluable, and their professionalism, passion, dedication, and attention to detail have made the entire process seamless and enjoyable and made a lasting difference to our business”
JOHNNY PORTER, MANAGING PARTNER
Client
Montgomery Associates
Work
Audit. Immersion. Design.
Challenge
Second-generation wealth management firm were looking to develop the business to appeal to a broader, younger generation of clients. They needed some fresh thinking to create an engaging proposition, a strategic approach to their client experience delivery and a reimagined narrative that would ensure they had more modern appeal without alienating their loyal base.
What they say
“Working with Brand Sensory has been an enlightening and empowering experience from start to finish. Gerri threw herself into our project at the deep end, living and breathing every aspect of our service, from interviewing our clients to holding brainstorming workshops with our team. She has helped to bring clarity to our decision making where we had been previously getting bogged down in logistics. Thank you for your vision!”
JAMES MONTGOMERY, MANAGING DIRECTOR
Brand
Acorn Capital Advisers
Work
Audit. Immersion. Design. Embed. Review. Enhance.
Challenge
Boutique wealth advisers needed to capture the soul of their business and help telling their story through a refined proposition, guidelines refresh, pitch decks, image library and new website.
What they say
“Our brand visuals and assets are now aligned with our market positioning, and feel authentic to Acorn, creating the narrative we want to communicate with our ultra high net worth clients and our partners. BrandSensory has really helped us to capture the essence of Acorn.”
SALLY TENNANT OBE, FOUNDER